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Shipping policy

Sexy Barista Shipping Policy

Last updated: July 17, 2026

Freshly Roasted to Order

Sexy Barista coffee is roasted in small batches to deliver the freshest possible experience. Orders containing coffee are generally processed and prepared for shipment within 2–4 business days.

Business days are Monday through Friday, excluding federal holidays. Orders placed during weekends or holidays begin processing on the next business day.

During product launches, promotions, holidays, or periods of unusually high demand, processing may take slightly longer. We will contact you when a significant delay affects your order.

Shipping Time

Shipping time begins after your order has been processed and transferred to the carrier.

Delivery estimates displayed during checkout are estimates provided by the shipping carrier and are separate from our 2–4 business-day processing period. Delivery dates are not guaranteed because weather, carrier disruptions, holidays, and other circumstances may affect transit time.

Shipping Rates and Free Shipping

Available shipping methods and charges are displayed during checkout before payment is completed.

Eligible orders totaling $75 or more, after discounts and before applicable taxes, qualify for free standard shipping where offered during checkout.

Order Tracking

When your order ships, you will receive a confirmation email containing tracking information. Tracking may take 24–48 hours to begin displaying carrier updates.

Please verify that your email address is correct when placing your order.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Contact us immediately at Sales@SexyBarista.com if you notice an address error. We will make reasonable efforts to update the address before fulfillment, but we cannot guarantee changes after an order has entered processing or been transferred to the carrier.

Sexy Barista is not responsible for delivery delays, failed deliveries, or additional shipping expenses resulting from an incomplete or incorrect address provided during checkout.

Delayed Shipments

Occasional carrier delays may occur after an order leaves our facility. When tracking shows that a package remains in transit, please allow the carrier additional time to complete delivery.

Contact us at Sales@SexyBarista.com if tracking has not updated for an extended period. We will help review the shipment and, when appropriate, open an inquiry with the carrier.

Packages Marked Delivered

If tracking shows that a package was delivered but you cannot locate it:

  1. Confirm the shipping address on your order.
  2. Check around the delivery location.
  3. Ask household members, neighbors, building staff, or the mailroom.
  4. Allow up to 24 hours, because carriers occasionally mark packages as delivered before final placement.
  5. Contact the shipping carrier using the tracking number.

If the package remains missing, contact us at Sales@SexyBarista.com so we can review the circumstances.

Damaged, Incorrect, or Missing Items

Inspect your order when it arrives.

Contact us within 7 calendar days of delivery if:

  • Your package or product arrived damaged.
  • You received an incorrect product.
  • An item is missing.
  • A coffee bag arrived open or compromised.

Include your order number and clear photographs of the product, packaging, and shipping carton. After reviewing the request, we may provide a replacement, store credit, or refund as appropriate.

Returned or Refused Packages

Orders returned to us due to an incorrect address, failed delivery, refusal, or failure to retrieve the package may incur additional shipping charges before being resent.

Original shipping charges are generally non-refundable unless the return is due to an error by Sexy Barista.

Order Changes and Cancellations

Contact us as soon as possible if you need to change or cancel an order.

Because coffee may be roasted and packed specifically for your order, we cannot guarantee changes or cancellations after processing has begun. Orders that have already shipped cannot be canceled.

Contact

For shipping questions, contact:

Sexy Barista Customer Care
Email: Sales@SexyBarista.com
Website: SexyBarista.com

Please include your order number when contacting us.